:root{
  --bg:#f9f5f3; --fg:#2b1f1d; --muted:#6b5a57; --primary:#a0645c; --primary-d:#8a5249; --primary-fg:#fff;
  --sec:#ecdfdb; --acc:#efe2de; --card:#fff; --borda:rgba(120,80,70,.18); --r:14px;
  --ok:#2f7d57; --okbg:#dcefe4; --warn:#a46a0c; --warnbg:#fbeccb; --bad:#b3261e; --badbg:#f7dad7; --info:#5a6f9a; --infobg:#e3e9f5;
  --serif:"Cormorant Garamond",ui-serif,Georgia,serif; --sans:Karla,ui-sans-serif,system-ui,-apple-system,sans-serif;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;font-family:var(--sans);background:var(--bg);color:var(--fg);font-size:15px;line-height:1.4}
.hidden{display:none!important}
h1,h2,h3{font-family:var(--serif);font-weight:600;margin:0}
h2{font-size:34px;line-height:1.05}
h3{font-size:21px;margin-bottom:10px}
h3.sec{margin:22px 0 8px}
.eyebrow{margin:4px 0 0;font-size:11px;letter-spacing:.14em;text-transform:uppercase;color:var(--muted)}
.muted{color:var(--muted)} .pequeno{font-size:12px} .centro{text-align:center}
.erro{color:var(--bad);font-size:13px;min-height:18px;margin:6px 0}
.msg{color:var(--warn);font-size:13px;min-height:18px;margin:8px 0}
button{font-family:inherit}
.btn{border:0;border-radius:999px;padding:10px 18px;font-size:14px;font-weight:500;cursor:pointer;min-height:42px;transition:background .15s,transform .05s}
.btn:active{transform:scale(.98)}
.btn.primario{background:var(--primary);color:var(--primary-fg)} .btn.primario:hover{background:var(--primary-d)}
.btn.suave{background:var(--sec);color:var(--fg)} .btn.suave:hover{background:#e2d0cb}
.btn.icone{padding:0;width:42px;font-size:20px;line-height:1}
.btn.grande{width:100%;margin-top:14px}
.btn.mini{padding:6px 12px;min-height:34px;font-size:13px}
.btn.perigo{background:var(--badbg);color:var(--bad)}
.btn:focus-visible,input:focus-visible,select:focus-visible,.lateral nav button:focus-visible{outline:2px solid var(--primary);outline-offset:2px}
input,select{font-family:inherit;font-size:15px;padding:10px 12px;border:1px solid var(--borda);border-radius:10px;background:#fff;color:var(--fg);min-height:44px;width:100%}
label{display:flex;flex-direction:column;gap:5px;font-size:12px;letter-spacing:.04em;color:var(--muted);text-transform:uppercase}
label input,label select{text-transform:none;letter-spacing:0;color:var(--fg);font-size:15px}

/* login */
.login{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:20px;background:linear-gradient(160deg,#f6ece8,#f9f5f3 60%)}
.login-card{background:var(--card);border:1px solid var(--borda);border-radius:20px;padding:30px 26px;width:100%;max-width:380px;box-shadow:0 10px 40px rgba(110,70,60,.10);display:flex;flex-direction:column;gap:8px}
.login-card h1{font-size:30px;margin:14px 0 6px}
.marca{display:flex;flex-direction:column}
.logo{font-family:var(--serif);font-size:30px;font-weight:600;color:var(--primary-d);line-height:1}
.sub{font-size:10px;letter-spacing:.2em;text-transform:uppercase;color:var(--muted);margin-top:4px}

/* shell */
#app{display:flex;min-height:100vh}
.lateral{width:236px;flex:0 0 236px;background:var(--sec);padding:24px 14px;display:flex;flex-direction:column;gap:22px;position:sticky;top:0;height:100vh}
.lateral .marca{padding:0 10px}
.lateral nav{display:flex;flex-direction:column;gap:4px;flex:1}
.lateral nav button{display:flex;align-items:center;gap:12px;background:transparent;border:0;color:var(--fg);padding:11px 12px;border-radius:12px;font-size:15px;cursor:pointer;text-align:left;min-height:44px}
.lateral nav button i{font-style:normal;width:20px;text-align:center;color:var(--primary)}
.lateral nav button:hover{background:rgba(255,255,255,.5)}
.lateral nav button.ativo{background:#fff;color:var(--primary-d);font-weight:700;box-shadow:0 1px 3px rgba(100,60,50,.1)}
.badge{margin-left:auto;background:var(--primary);color:#fff;font-size:11px;border-radius:999px;padding:1px 7px}
.sair{background:transparent;border:0;color:var(--muted);text-align:left;padding:10px 12px;cursor:pointer;font-size:14px;min-height:44px}
.conteudo{flex:1;min-width:0}
.topo{display:flex;align-items:center;gap:12px;padding:12px 24px;background:rgba(255,255,255,.6);border-bottom:1px solid var(--borda);position:sticky;top:0;z-index:20;backdrop-filter:blur(8px)}
.topo-titulo{font-family:var(--serif);font-size:22px;font-weight:600;flex:1}
.menu-btn{display:none;background:var(--sec);border:0;border-radius:10px;width:44px;height:44px;font-size:20px;cursor:pointer}
.chip-sim{font-size:11px;letter-spacing:.08em;text-transform:uppercase;background:var(--warnbg);color:var(--warn);padding:5px 10px;border-radius:999px;font-weight:700}
main{padding:24px;max-width:1180px;margin:0 auto}
.aviso{background:var(--infobg);color:#3d4f78;border-radius:12px;padding:10px 14px;font-size:13px;margin:0 0 18px}
.cab{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;margin-bottom:18px;flex-wrap:wrap}
.tag{font-family:var(--sans);font-size:11px;background:var(--warnbg);color:var(--warn);padding:3px 9px;border-radius:999px;letter-spacing:.08em;text-transform:uppercase;vertical-align:middle}

/* cartões e kpis */
.cartao{background:var(--card);border:1px solid var(--borda);border-radius:var(--r);padding:18px}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:14px;margin-bottom:16px}
.kpi{background:var(--card);border:1px solid var(--borda);border-radius:var(--r);padding:16px}
.kpi small{display:block;font-size:11px;letter-spacing:.12em;text-transform:uppercase;color:var(--muted)}
.kpi b{display:block;font-family:var(--serif);font-size:34px;font-weight:600;margin:4px 0 2px}
.kpi span{font-size:12px;color:var(--muted)}
.grade2{display:grid;grid-template-columns:1.4fr 1fr;gap:14px}
.alerta{background:var(--warnbg);color:var(--warn);border-radius:12px;padding:12px 16px;margin-bottom:14px;display:flex;justify-content:space-between;gap:10px;align-items:center;font-weight:500}
.alerta button{background:transparent;border:0;color:inherit;text-decoration:underline;cursor:pointer;min-height:40px}
.lista .item{display:flex;justify-content:space-between;gap:10px;padding:10px 0;border-bottom:1px solid var(--borda);align-items:center}
.lista .item:last-child{border-bottom:0}
.lista .item small{display:block;color:var(--muted)}
.vazio-txt{color:var(--muted);padding:14px 0}

/* status */
.st{display:inline-block;font-size:12px;font-weight:700;padding:3px 10px;border-radius:999px;white-space:nowrap}
.st.a_confirmar,.st.pendente{background:var(--warnbg);color:var(--warn)}
.st.confirmado,.st.recebido{background:var(--okbg);color:var(--ok)}
.st.finalizado{background:var(--infobg);color:var(--info)}
.st.cancelado,.st.estornado{background:#eee;color:#777}
.st.isento{background:var(--infobg);color:var(--info)}
.pt{display:inline-block;width:10px;height:10px;border-radius:50%;margin-right:6px}
.pt.a_confirmar{background:#e5b04a}.pt.confirmado{background:#58a67c}.pt.finalizado{background:#7c8fb8}.pt.cancelado{background:#bbb}
.legenda{display:flex;gap:16px;flex-wrap:wrap;font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--muted);margin-top:12px}

/* tabelas */
table{width:100%;border-collapse:separate;border-spacing:0;background:var(--card);border:1px solid var(--borda);border-radius:var(--r);overflow:hidden;font-size:14px;margin:8px 0 18px}
th,td{text-align:left;padding:11px 14px;border-bottom:1px solid var(--borda);vertical-align:middle}
th{background:var(--acc);font-size:11px;letter-spacing:.1em;text-transform:uppercase;color:var(--muted);font-weight:700}
tr:last-child td{border-bottom:0}
td .btn{margin:2px 4px 2px 0}
.vazio-tab td{color:var(--muted);text-align:center;padding:26px}

/* formulários */
.form-grade{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:12px;align-items:end}
.form-grade h3{grid-column:1/-1;margin:0}
.linha{display:flex;gap:8px;margin:0 0 10px;align-items:center}
.busca{margin:10px 0}

/* agenda semanal */
.agenda-barra{display:flex;justify-content:space-between;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:12px}
.nav-sem{display:flex;gap:8px;align-items:center}
.sem-titulo{font-family:var(--serif);font-size:20px;font-weight:600;min-width:150px;text-align:center}
.segmento{display:flex;background:var(--sec);border-radius:999px;padding:3px}
.segmento button{border:0;background:transparent;padding:8px 16px;border-radius:999px;cursor:pointer;font-size:14px;min-height:38px}
.segmento button.ativo{background:#fff;font-weight:700;box-shadow:0 1px 2px rgba(0,0,0,.08)}
.semana{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:8px}
.dia{background:var(--card);border:1px solid var(--borda);border-radius:var(--r);padding:10px;min-height:150px}
.dia.hoje{border-color:var(--primary);box-shadow:0 0 0 1px var(--primary)}
.dia-cab{display:flex;justify-content:space-between;align-items:baseline;margin-bottom:8px;font-size:11px;letter-spacing:.12em;text-transform:uppercase;color:var(--muted)}
.dia-cab b{font-family:var(--serif);font-size:24px;color:var(--fg);letter-spacing:0}
.ev{border-radius:10px;padding:8px 9px;margin-bottom:6px;font-size:12.5px;border-left:4px solid}
.ev.a_confirmar{background:var(--warnbg);border-color:#e5b04a}
.ev.confirmado{background:var(--okbg);border-color:#58a67c}
.ev.finalizado{background:var(--infobg);border-color:#7c8fb8}
.ev.cancelado{background:#f1f1f1;border-color:#bbb;color:#777;text-decoration:line-through}
.ev b{display:block;font-size:13px}.ev small{color:var(--muted);display:block}
.ev .acoes{margin-top:6px;display:flex;gap:6px;flex-wrap:wrap}
.ev .acoes button{border:0;border-radius:999px;padding:6px 10px;font-size:12px;cursor:pointer;background:rgba(255,255,255,.8);min-height:32px}
.ev .acoes button.ok{background:var(--ok);color:#fff}

/* catálogo */
.cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:14px}
.proc{background:var(--card);border:1px solid var(--borda);border-radius:var(--r);padding:16px;display:flex;flex-direction:column;gap:8px}
.proc h4{margin:0;font-family:var(--serif);font-size:21px;font-weight:600}
.proc .preco{font-size:22px;font-weight:700;color:var(--primary-d)}
.proc .linha-i{display:flex;justify-content:space-between;font-size:13px;color:var(--muted)}
.proc .pend{font-size:12px;background:var(--warnbg);color:var(--warn);padding:6px 9px;border-radius:8px}

/* conversas */
.conv-layout{display:grid;grid-template-columns:340px 1fr;gap:14px;align-items:start}
.filtros{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:10px}
.filtros button{border:0;background:var(--sec);border-radius:999px;padding:7px 12px;font-size:13px;cursor:pointer;min-height:36px}
.filtros button.ativo{background:var(--primary);color:#fff}
.conv-lista{display:flex;flex-direction:column;gap:8px}
.conv{display:flex;gap:12px;align-items:center;background:var(--card);border:1px solid var(--borda);border-radius:var(--r);padding:12px;cursor:pointer;text-align:left;width:100%;min-height:64px}
.conv.sel{border-color:var(--primary);background:#fdf7f5}
.avatar{flex:0 0 42px;height:42px;border-radius:50%;background:var(--primary);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700}
.conv .info{flex:1;min-width:0}.conv .info b{display:block}
.conv .info small{color:var(--muted)}
.conv-det{background:var(--card);border:1px solid var(--borda);border-radius:var(--r);padding:16px;min-height:300px}
.conv-topo{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin-bottom:12px}
.conv-topo h3{margin:0}
.conv-acoes{margin-left:auto;display:flex;gap:8px;flex-wrap:wrap}
.voltar{display:none}
.modo{font-size:12px;font-weight:700;padding:2px 9px;border-radius:999px;background:var(--okbg);color:var(--ok)}
.modo.humano{background:var(--warnbg);color:var(--warn)}
.mensagens{display:flex;flex-direction:column;gap:8px;max-height:52vh;overflow:auto;padding:10px;background:var(--bg);border-radius:12px}
.bal{max-width:80%;padding:9px 13px;border-radius:16px;font-size:14px;white-space:pre-wrap;overflow-wrap:anywhere}
.bal small{display:block;font-size:10px;letter-spacing:.1em;text-transform:uppercase;opacity:.7;margin-bottom:2px}
.bal.entrada{align-self:flex-start;background:#fff;border:1px solid var(--borda);border-bottom-left-radius:4px}
.bal.saida{align-self:flex-end;background:var(--primary);color:#fff;border-bottom-right-radius:4px}
.bal.saida.ia{background:#c9a39c;color:#2b1f1d}
.compor{display:grid;grid-template-columns:150px 1fr auto;gap:8px;margin-top:12px}

/* modal e toast */
.modal{position:fixed;inset:0;background:rgba(40,25,22,.45);display:flex;align-items:center;justify-content:center;padding:16px;z-index:60}
.modal-card{background:#fff;border-radius:20px;padding:22px;width:100%;max-width:460px;max-height:92vh;overflow:auto;display:flex;flex-direction:column;gap:12px}
.modal-cab{display:flex;justify-content:space-between;align-items:center}.modal-cab h3{margin:0}
.modal-rod{display:flex;gap:10px;justify-content:flex-end}
.toast{position:fixed;left:50%;bottom:22px;transform:translateX(-50%);background:#2b1f1d;color:#fff;padding:12px 18px;border-radius:12px;font-size:14px;z-index:80;max-width:92vw;text-align:center}
.scrim{position:fixed;inset:0;background:rgba(40,25,22,.4);z-index:40}

/* celular */
@media (max-width:900px){
  .lateral{position:fixed;left:0;top:0;bottom:0;z-index:50;transform:translateX(-100%);transition:transform .2s;box-shadow:4px 0 24px rgba(0,0,0,.2)}
  .lateral.aberto{transform:none}
  .menu-btn{display:block}
  .topo{padding:10px 14px}
  main{padding:16px 14px 40px}
  h2{font-size:30px}
  .grade2{grid-template-columns:1fr}
  .conv-layout{grid-template-columns:1fr}
  .conv-layout.abre-det .conv-col{display:none}
  .conv-layout:not(.abre-det) .conv-det{display:none}
  .voltar{display:inline-block}
  .conv-acoes{margin-left:0;width:100%}
  .compor{grid-template-columns:1fr}
  .bal{max-width:92%}
  .semana{grid-template-columns:1fr}
  .dia{min-height:0}
  .dia.vazio-dia{display:none}
  .chip-sim{font-size:10px;padding:4px 8px}
}
@media (max-width:600px){
  table,thead,tbody,tr,td{display:block}
  thead{display:none}
  table{background:transparent;border:0;overflow:visible}
  tr{background:var(--card);border:1px solid var(--borda);border-radius:var(--r);margin-bottom:10px;padding:6px 12px}
  td{border:0;padding:6px 0;display:flex;justify-content:space-between;gap:12px;text-align:right}
  td::before{content:attr(data-label);color:var(--muted);font-size:11px;letter-spacing:.08em;text-transform:uppercase;text-align:left;flex:0 0 36%;padding-top:3px}
  .vazio-tab td::before{content:none}
  .vazio-tab td{display:block;text-align:center}
}
@media (prefers-reduced-motion:reduce){*{transition:none!important}}
.semana>.vazio-txt{grid-column:1/-1}